Jiusu Technology (Shanghai) Co., Ltd.

privacy policy

Latest update date: May 23,2025

Jiusu Technology (Shanghai) Co., Ltd. ("We" or "Jiusu") thanks you for your interest in our products and services. We place great importance on protecting your personal information and privacy, as safeguarding your data is a key objective of ours. Furthermore, we believe the information you provide enables us to deliver better products and services. Therefore, we have established the Privacy Policy of Jiusu Technology (Shanghai) Co., Ltd. ("this Policy") to protect your personal information.

We strive to present this policy in a clear and easily understandable manner, aiming to accurately communicate how we collect, use, store, and protect your personal information when you utilize our products and services, as well as the methods for accessing, updating, deleting, and protecting such information. We expect you to fully comprehend the purpose, potential uses, and other details of information collection before providing us with certain data (which may include your personal information) or authorizing us to process and share it. Before using our products or services, please read and thoroughly understand this policy. Your continued access/usage constitutes full acceptance of all terms, particularly those regarding liability exemptions, which are highlighted in bold for your attention. If you disagree with any provisions herein, immediately cease accessing/using our service platform; continued use shall be deemed as complete acceptance of this policy in its entirety.

This policy applies to all relevant products and services provided by Jiusu, including the Jiusu service platforms containing such content—in various formats such as websites, mobile applications, WeChat public platforms, and mini-programs (including any new service formats emerging from future technological advancements)—as well as other communication channels with us, such as offline events and exhibitions (collectively referred to as the "Service Platforms").

Unless otherwise provided by laws or administrative regulations, you have the right to be informed and to make decisions regarding how we handle your personal information, including the authority to restrict or refuse our processing or that of third parties. Additionally, you may request us to provide explanations regarding the rules governing the processing of the personal information we have provided to you.

This policy will help you understand the following:

How We Collect and Use Your Personal Information

How we handle, share, transfer, and publicly disclose your personal information

How we use Cookies and other tracking tools

How we protect and store your personal information

Your Rights

Third-party Service

How your information is transferred across borders

Dispute Resolution

Disclaimer: This policy is subject to updates.

How to Contact Us

I. How We Collect and Use Your Personal Information

(I) Definition and Scope of Personal Information

Personal information refers to various details recorded electronically or otherwise that relate to identified or identifiable natural persons, excluding information that has been anonymized. Personal information includes basic personal information, personal identification information, personal biometric information, online identity identifiers, personal health and physiological data, personal education and employment information, personal financial information, personal communication records, contact information, internet usage history, information about frequently used devices, and personal location data. For clarity, personal information encompasses, but is not limited to, sensitive personal information, user profile data, and other types of personal information.

Personal identification information: including name, phone number, organization name, address, email address, occupation, and position;

Personal sensitive information refers to personal data that, upon disclosure or illegal use, may readily infringe upon an individual's dignity or endanger their physical or property safety. This includes biometric data, religious beliefs, specific identities, medical and health records, financial accounts, location tracking information, as well as personal data of minors under the age of eighteen.

User profile information: Refers to a personal characteristic model created by collecting, aggregating, and analyzing individual data to analyze or predict specific attributes of a natural person, such as their preferences and behaviors.

Other personal information: This refers to data provided by government agencies, information authorities, and other legitimate information providers regarding mobile communication operators. It includes additional personal information collected or stored during the establishment and maintenance of business or other relationships with you, such as call recordings, chat messages, service usage times, browsing, usage, click, and operation logs for websites/mobile applications platforms/software, and operating system versions.

"Anonymization" refers to the technical processing of personal information that renders the subject identifiable and prevents the restored information from being reconstructed. Information subjected to anonymization does not constitute personal information. Similarly, any information that cannot identify a specific natural person or reflect their activities does not qualify as personal information.

If you provide personal information that is not your own, it indicates that you have obtained formal permission from the individual and have informed them how we will use their information. The information provided about others also falls under this policy.

(II) Collection and Use of Personal Information

Under normal circumstances, you do not need to provide your personal information to access our website and applications. However, for the purpose of providing services and enhancing service quality, we may need to collect and use your personal information. There are two primary scenarios:

To fulfill our core service functions for you, you must authorize us to collect and use the necessary information.

To enable the additional features we offer you, you may authorize us to collect and use certain information. While this information is not essential for service operation, it is crucial for improving service quality and developing new products or services. If you refuse to provide such information, you will be unable to fully utilize the relevant additional features or achieve optimal service performance, though this will not affect the basic functionality of the service.

To provide you with products or services, we will collect your personal information for the following purposes and under the following circumstances:

1. You are interested in learning about our products and services

When you wish to learn about our products or services on our service platform, you must provide the following information: name, mobile phone number, company name, company email address, and position. We will verify your mobile number by sending a text message verification code, provide you with the query results based on the information you provided, and contact you using the provided mobile number.

2. Contacting you

When you leave a message through our website or app, participate in our marketing campaigns or those of third-party partners (including subscribing to newsletters), or provide feedback, we collect and record your phone number, email address, and other information based on your submission to facilitate communication. If you refuse to provide this information, we will be unable to follow up with you regarding subsequent requests.

3. The business data you provide to us or authorize us to process

During the provision of services, you shall provide us or authorize us to process the business data necessary to fulfill your requirements. You are responsible for the sources and content of your business data; particularly when such data contains personal information, you must exercise due care in disclosing it or entrusting its processing in accordance with applicable laws, regulations, and relevant provisions. You shall bear all consequences and liabilities arising from any violation of laws, regulations, or relevant provisions by your business data.

We will process such business data in accordance with your instructions and authorization through methods such as collection, processing, storage, transmission, and provision. Except as required by you or under circumstances of law enforcement within China, we will not use or disclose your business data without your consent.

If you need to collect employees' personal information—such as names, addresses, phone numbers, positions, and email addresses—for purposes like managing employee organizational structures, you must ensure you have fulfilled your obligation to inform the data subjects in advance. This notification should include details on how their personal information will be processed, its purpose, and the scope of processing, and you must obtain explicit consent from them.

4. Manage your account

To activate certain service features requiring company identity verification, you must submit corporate documents such as the business license, along with personal information of the legal representative and account administrator (e.g., name, mobile number). For multi-level account management, you may also need to provide employees' personal information (e.g., contact details, business card information) via upload or other means. You must obtain prior authorization from the data subjects and ensure that the processing of such information complies with the authorized purpose, method, and scope. You acknowledge and agree that we will activate, manage, and utilize your provided data in accordance with instructions from your user administrator.

5. Device Information

To safeguard your account and assets through risk control and defense measures, we collect your device information and registration/login-related data (including International Mobile Equipment Identity IMEI, Advertising Identifier IDFA, Integrated Circuit Card Identification Code ICCID, device name, device model, operating system version, WiFi information BSSID, SSID, and IP address) when you register or log in.

Device information may include your terminal device's attribute details, connection information, and status information.

6. The information provided to us by the third party

We may obtain your information or the information you have authorized to be processed from partners, affiliated companies, or other third parties through lawful means, such as sending SMS verification codes via your personal phone number through a mobile carrier.

7. Log Information

When you use our service platform, our servers automatically collect and record your access information and detailed usage data of our services, which are stored as network logs. These include your search queries, IP addresses, URLs of accessed services, browser types, telecommunications operators, language preferences, information on downloading, installing, or using mobile applications and software, communication activity via messaging apps, as well as operation log details such as access dates, times, durations, and records of visited webpages.

Please note that standalone device information, log data, and similar information cannot be used to identify natural persons. When such non-personal information is combined with other data for personal identification purposes—or with personal information—it may be treated as personal information during the period of combined use. Unless you explicitly consent or required by applicable laws and regulations, such personal information will undergo anonymization processing.

8. Software service toolkit provided by third-party service providers

To enable you to use our services and features, the application incorporates SDKs or similar applications from authorized partners. We establish stringent data protection measures with these partners, requiring them to handle personal information in accordance with our designated purposes, service guidelines, this policy, and all applicable confidentiality and security protocols; mobile identifiers are collected for platform push notifications.

9. Access permissions for your device

To use the aforementioned features, you may need to grant us access to your device's location data, camera, photo gallery, and notification services for collecting and utilizing the relevant information. For specific permissions required by each feature, please refer to the detailed descriptions provided above. We only collect the permissions necessary for processing the personal information specified in those descriptions and do not request additional permissions beyond what is required. You can check the status of these permissions individually in your device's "Settings" and turn them on or off at any time. By granting these permissions, you explicitly authorize us to collect and use your personal information for the described purposes; disabling them means you revoke this authorization, and we will cease collecting and using that information as well as providing the corresponding features.

10. Improve our products and services, and conduct internal data statistics, analysis, and research

We may utilize the collected information to enhance our products and services, conduct essential business operations and analytical research—including product or service optimization, performance evaluation, maintenance, and improvement—as well as developing new offerings, providing customer support, and enhancing the user experience on our service platforms.

To enhance the products and services provided by us, Jiusu's affiliates, partners, and suppliers, we may also collect and analyze data on product usage patterns and platform access information. Additionally, Jiusu may share such statistical information with the public to illustrate overall service utilization trends; however, this data will not contain any personally identifiable information about you.

11. Please understand that the functions and services we provide to you are continuously updated and improved. If any function or service not listed above collects your information, we will inform you separately through page prompts, interactive processes, website announcements, or additional agreements regarding the content, scope, and purpose of such data collection, obtaining your explicit consent beforehand.

We may need to use your information to handle and resolve legal disputes, or to comply with any laws, regulations, or documents issued by regulatory authorities that are binding on us, in order to assist national authorities or regulators with their investigations and regulatory compliance efforts.

(3) Exceptional circumstances regarding the collection and use of personal information

When collecting and using your personal information, we adhere to the principles of legality, propriety, and necessity. In the following scenarios, we may collect or use information without obtaining your explicit consent:

Necessary for fulfilling statutory duties or obligations;

To respond to public health emergencies or when necessary under emergency circumstances to protect the life, health, and property safety of natural persons;

Conduct news reporting and public opinion supervision for the public interest, and handle personal information within reasonable limits;

Process personal information that individuals have disclosed voluntarily or that has been legally disclosed within reasonable limits in accordance with laws and regulations;

Other circumstances stipulated by laws and regulations.

II. Entrusted Processing, Sharing, Transfer and Public Disclosure of Personal Information

(I) Entrusted Processing

Certain specific features within our service platform and business functions may require third-party providers. For example, we may rely on mobile operators for SMS verification services, utilize website analytics tools to collect and analyze traffic and visit data, or employ live streaming platforms to enhance your live streaming data analysis capabilities. The purpose of processing such information is solely to deliver services and improve your user experience. For any companies, organizations, or individuals entrusted with handling personal information, we enter into strict confidentiality agreements requiring them to process such information in compliance with our requirements, personal information protection policies, and all applicable confidentiality and security measures.

(II) Sharing

Except as specified below, we will not proactively share the information we obtain or collect with other companies, organizations, individuals, or third parties under any of the following circumstances:

For the purpose of operating the service platform or achieving long-term business service objectives, and upon your instruction or authorization, we may share information with your affiliated companies or designated third parties, including transmitting information from this website to devices located within or outside China. Where personal information is provided overseas, we will comply with applicable legal and regulatory requirements.

As required by laws, regulations, or policy provisions—for example, due to subpoena, government interrogation, litigation, dispute resolution, or similar legal procedures;

When we reasonably believe that the relevant disclosures are necessary to protect our rights, safeguard your safety or that of others, or meet the requirements of law enforcement;

Share with our affiliated companies or business partners for promotional activities or business operations involving Jiusu, our business partners, or both parties jointly.

Share with third parties on an anonymous or desensitized basis (i.e., information that cannot identify natural persons);

Sharing information with other third parties is necessary or relevant for promoting, enhancing, improving, or expanding the services or products provided or sold to you, or for fulfilling any contract entered into with you.

When business requirements necessitate providing your personal information beyond the scope specified in this policy, we will inform you of the purpose of such provision, the name or title of the data recipient, their contact details, the processing objectives and methods, as well as the types of personal information involved, and obtain your explicit consent. For sensitive personal information, in addition to the above, we will also explain the necessity of processing such information and its impact on your personal rights and interests.

(III) Transfer

We will not transfer your personal information to any company, organization, or individual, except in the following cases:

The transfer shall only occur with explicit consent. Upon obtaining your explicit consent or authorization, we will transfer your personal information to third parties.

In accordance with legal provisions or mandatory administrative and judicial requirements;

In cases involving mergers, acquisitions, or bankruptcy liquidations that involve the transfer of personal information, we require the new entity holding your personal information to continue complying with this privacy policy; otherwise, we will require that entity to obtain your renewed consent.

(IV) Public Disclosure

If we need to publicly disclose your personal information, we will inform you and obtain your explicit consent. Prior to such disclosure, we will conduct a security impact assessment and proceed only after implementing effective protective measures, except in cases directly related to national security, defense security, public safety, public health, significant public interests, or criminal investigation, prosecution, trial, and judgment enforcement. We will not publicly disclose your personal biometric data or other physiological information, nor will we disclose sensitive data analysis results regarding your race, ethnicity, political views, religious beliefs, etc.

III. Cookies and Other Tracking Tools

A Cookie is a text file stored on your device by a web server, typically containing identifiers, site names, and numerical or character data. Its primary functions include facilitating your use of the website's products and services, as well as helping the site track unique visitor counts. Our website utilizes Cookies and other tracking technologies. Using Cookies on our site offers several benefits: they allow you to save your registered account information during visits, enable quick access to previously entered data, and streamline the process of recording your personal information. These tools help us monitor visit frequency and duration, track pages viewed, identify websites you've previously visited, and record your internet service provider details—all to enhance your experience and deliver more personalized services tailored to your needs.

We will not use cookies for purposes other than those specified in this policy. You may manage or delete cookies according to your preferences. You have the right to accept or reject cookies; if your browser automatically accepts them, you can adjust its settings to block cookies as needed. Please note that rejecting cookies may limit your ability to fully utilize our services.

IV. How We Protect and Store Your Personal Information

(I) Protection of Personal Information

Your personal privacy and information security are paramount considerations in our provision of products and services. We have implemented specific measures in compliance with legal requirements to address privacy and security concerns. We recognize the critical importance of protecting customers' personal information from theft, misuse, or improper dissemination. To fulfill our commitment to information security, we will adopt appropriate physical, electronic, and managerial safeguards to protect your personal data.

When you provide us with personally sensitive information, we will take reasonable measures to protect such information and implement appropriate security measures to safeguard the stored personal data. Our data security technologies comply with current industry standards. When you submit personally sensitive information through our website, it is automatically encrypted for secure transmission. If our affiliates or partners obtain your personal information with your consent, they are required to strictly adhere to the confidentiality obligations outlined in this policy and adopt appropriate security measures to protect your personal data.

You share equal responsibility with us for your information security. You must safeguard your personal information properly and refrain from disclosing or allowing others to use it. If you believe your personal information has been lost, stolen, or misused by unauthorized parties—potentially affecting your legal relationship with us—you are obligated to notify us immediately so we can take appropriate measures to prevent further damage.

In the event of or potential occurrence of any leakage, damage, loss, or alteration of your personal information, we will activate our emergency response plan and corresponding mechanisms, immediately implement remedial measures, promptly notify you (including but not limited to via telephone, email, or website announcements), and report to the relevant authorities in compliance with applicable laws, regulations, and regulatory requirements.

(II) Storage of Personal Information and Data Transfer Abroad

To provide you with the requested services and products, we will retain the information collected from you. Your personal information will be retained during the provision of these services and products, as well as for any reasonably necessary period thereafter. Upon termination of your relationship with us, we will continue to retain and process your personal information in accordance with applicable laws, regulations, compliance requirements, our credit policies and management procedures regarding data retention methods and durations, or as required by other legal obligations such as litigation, enforcement, or defense against legal claims.

If your product or service involves overseas operations or your website server is located abroad, we may need to transmit and store your personal information overseas. We will strictly comply with applicable laws and regulations and ensure the security of your personal data. If you object to the transmission and storage of your personal information overseas, please immediately cease accessing or using our service platform.

V. Your Rights

In accordance with China's relevant laws, regulations, standards, and the prevailing practices of other countries and regions, we guarantee your rights to exercise the following rights regarding your personal information:

1. Access to your personal information

You have the right to access your personal information in accordance with this policy, except as otherwise provided by laws and regulations.

2. Correct your personal information

If you discover that the personal information we have processed about you is incorrect or incomplete, you have the right to request corrections through the contact information provided in this policy. We will respond to your correction request within a reasonable timeframe.

3. Delete your personal information

You may request us to delete your personal information under the following circumstances:

The processing purpose has been achieved, cannot be achieved, or is no longer necessary to achieve the processing purpose.

We have stopped providing the product or service, or its retention period has expired.

You have withdrawn your consent;

Our handling of personal information violates the agreement with you or contravenes applicable laws and regulations.

Other circumstances prescribed by laws and administrative regulations.

If we decide to respond to your deletion request, we may also notify the entities that obtained your personal information from us and require them to delete it promptly, unless otherwise required by law or regulations or if those entities have obtained separate authorization from you.

After you delete information from our service, we may not immediately back up the deleted information in the system, but will remove it during backup updates.

4. Withdrawing your authorization and consent

Regarding the collection and use of your personal information, you may at any time request to grant or withdraw your consent via the contact details provided in this policy. Upon withdrawal of consent, we will cease providing the corresponding services and will no longer process the relevant personal information. However, your decision to withdraw consent does not affect any prior processing of personal information conducted based on that consent.

You have the right to refuse commercial push advertisements based on your personal information. You may notify us via the contact details provided in this policy. Your refusal or withdrawal will not prevent us from continuing to provide our core services or processing necessary personal information.

5. Account cancellation by the personal information subject

You may contact us using the contact information provided in this policy to cancel your previously registered account at any time. After account cancellation, we will cease providing you with the corresponding products or services. If you also request deletion of your personal information, we will process your request in accordance with the provisions of Item 3 above and Item 8 below.

6. The subject of personal information obtains a copy of the personal information

You have the right to request a copy of your basic personal information (such as your name and account name) through the contact details provided in this policy.

7. Restricting Automatic Decision-Making in Information Systems

In certain business functions, we may make decisions based on automated decision-making mechanisms that incorporate information systems and algorithms, such as delivering targeted marketing messages according to users 'purchasing habits (product types, price ranges, etc.). If these decisions significantly affect your or your user's legitimate rights and interests, you may notify us via the contact information provided in this policy. We support manual review of automated decision outcomes and will maintain regular communication with you to refine our automated decision-making processes.

8. In response to your above request

For safety reasons, you may need to submit a written request via the contact information provided in this policy and verify your identity. We may first verify your identity before processing your request, and we will respond within a reasonable timeframe.

We may reject requests that are unwarranted repetitions, require excessive technical measures, pose risks to the legitimate rights and interests of others, or are highly impractical.

In the following circumstances, we will be unable to respond to your request in accordance with legal and regulatory requirements:

Related to fulfilling obligations prescribed by laws and regulations with the personal information controller;

Directly related to national security and defense security;

Those directly related to public safety, public health, or major public interests;

Directly related to criminal investigation, prosecution, trial, and the enforcement of judgments;

There is sufficient evidence to indicate that you acted with subjective malice or abused your rights;

Responding to your request would result in serious harm to the legitimate rights and interests of you or other individuals or organizations, or violate other relevant laws and valid contractual terms.

This involves trade secrets.

Nevertheless, please understand that due to the frequent updates of relevant laws, regulations, policies, and compliance requirements, or the company's corresponding credit and management systems, the specific information you provide may not be corrected, deleted, revoked, or canceled. However, we will notify you through appropriate channels.

VI. Third-party Services

To better serve you, you may receive content or web links provided by us or third parties affiliated with us. Please note that we have no control over such third parties. You may choose whether to access the links, content, products, and services provided by these third parties.

You may independently decide whether to access links, content, products, and services provided by third parties. We have no control over the personal information protection and privacy policies of such third parties, which are not governed by this policy. Before submitting your personal information to a third party, please ensure you have read and accepted their privacy policy. If an information breach occurs due to the collection of your data by any of the aforementioned third-party service providers, those providers shall bear the corresponding legal liability.

VII. Dispute Resolution

You and Jiusu hereby agree that all provisions of this Privacy Policy are governed by the laws of the People's Republic of China. In the event of any conflict between these terms and applicable laws, such conflicting clauses shall be reinterpreted in the closest possible literal sense to their original wording, while the remaining terms remain legally binding on you. Any disputes arising from the interpretation of this Privacy Policy or your use of our services shall be subject solely to the jurisdiction of the Shanghai Pudong New Area People's Court.

VIII. Disclaimer and Updates to This Policy

Although we are committed to continuously enhancing your user experience, we cannot guarantee that our online services will remain uninterrupted or fully meet your requirements. Jiusu assumes no responsibility for the timeliness, accuracy, validity, stability, availability, completeness, or authenticity of this website's online services, nor for any associated liabilities or consequences.

We shall not be liable for any interruption of network services, leakage of personal information, or other defects caused by force majeure or reasons beyond our control. However, we will promptly notify you in accordance with this policy and make every effort to minimize any resulting losses or impacts.

In accordance with changes in national laws and regulations as well as operational needs, we may periodically amend or update this policy. If such changes substantially affect your rights under this policy, we will provide you with clear notice and obtain your consent. All privacy policy updates will be published on our website. To better protect your personal information, we encourage you to regularly visit our website and recommend that you read the updated privacy policy in full.

IX. Contact Information

If you have any questions about this Privacy Policy, would like to submit suggestions, or need to file a complaint, report an issue, or express concerns regarding any alleged infringement of your personal information rights, please contact us through the following channels:

Company Name: Jiusu Technology (Shanghai) Co., Ltd.

contact way ：  13862628242

Contact email:    jason.gao@unipack-tech.com

Company Address: No.1268 Qiushan Road, Lingang New Area, China (Shanghai) Pilot Free Trade Zone

We will handle the matter promptly and respond to you within a reasonable timeframe.

This policy shall not restrict your rights as the subject of personal information under China law.